What Information Is Collected?

Our company recognizes the importance of protecting the privacy of Personally Identifiable Information about you as a user of this website. This website does not collect Personally Identifiable Information about you except for information that you voluntarily provide (for example, when you post a message to a bulletin board or provide shipping and billing information for an online purchase). We consider the following to be Personally Identifiable Information: your name, address, phone number, credit card information; and if linked with other information, shopping selections, and data about the pages you visited on this website. Personally Identifiable Information is used by surgicaltools.com to process your online purchases, to inform you about other products and services, to improve the products and services we offer, and otherwise better meet the needs and preferences of surgicaltools.com customers. Personally Identifiable Information is treated confidentially within surgicaltools.com. This website will not share any personally identifiable information with other companies without your permission.

Users should be reminded that any Personally Identifiable Information that is voluntarily posted by a user to a public area of this website (for example, a posting to a bulletin board or chat room) may be collected and used by others. We cannot prevent such uses. User should also note that by making a submission or sending a posting to the surgicaltools.com website, the user agrees that surgicaltools.com and its affiliates own this information, and may reprint the user's submission or posting in any format and media, including online. The user also agrees that we may print the user's first name and the first initial of the user's last name along with the user's text. We reserve the right to edit submissions and postings, to leave them un-posted, and not to include the user's name.

Cookies and Log Data

Cookies are information files that your web browser places on your computer when you visit a site. surgicaltools.com is able to access only the cookies that it sets on your computer and we are only able to determine the type of computer operating system and browser that you and other visitors are using. surgicaltools.com collects this information in the aggregate in order to improve access to our content based on our visitors' browsers and operating system types to make our content available to as many customers as possible. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, in order to purchase from the surgicaltools.com website, you must have cookies enabled.

Log data is collected on web servers both within surgicaltools.com control and under the confidential control of surgicaltools.com with aggregate information about the number of visits to different pages on our site. We use this information only for improving our site and never sell, market, trade or otherwise exploit the log data, whether through third parties or our own company.

Questions and Concerns

For any questions or concerns, please contact surgicaltools.com at 1.800.774.2040, email CustomerRelations@surgicaltools.com, or send a fax to 1.540.587.7197.